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CONTACT General Hospital Steve Chambers Lynn Van der Veer 11121 Gambrill Park Road Frederick, MD 21702 301-293-4192  This information was accurate at the time of publication. © 2006 |
| For Visitors |
Visiting Hours
Visitors can be "good medicine" for patients. Family members and friends are welcome to visit. However, patient care is our primary concern at General Hospital, and, in order to enhance the quality of care, specific visiting hours and regulations have been established for each unit. The visiting hours for general, medical, and surgical units are from noon to 8 p.m. and may be different for other units. Visiting hours and regulations are available at the Concierge Desk on the main floor. Please follow these guidelines. If you need additional information, please check with the nurse on the unit.
Visiting Regulations
Following are general guidelines for visitors:
- All visitors going to patients' rooms must be at least 12 years of age. In certain situations, a patient may leave the floor to visit children in the Hospital's lobby, or children may have a limited visit in the patient's room. If you wish to make such arrangements please talk with your nurse.
- Visitors may not smoke in patient rooms or anywhere in the Hospital, except the designated smoking area which is located outside the Hospital.
- Shirts and shoes must be worn.
- No more than two visitors are allowed in the room at one time. Visitors in semi-private rooms should be considerate of both patients.
- People with colds, sore throats, or any contagious diseases should not visit patients.
- Visits should be kept short, and to maintain a quiet environment visitors should avoid unnecessary noise.
- Visitors may be asked to leave the room during tests or treatments or when the doctor or nurse needs to see the patient.
- Liberal visiting arrangements may be made for families of surgical patients on the day of surgery.
Condition Reports
Any personal information about your diagnosis and treatment must come from your physician, and this information is only available to members of your immediate family whom you designate to receive it.
Gifts for Patients
Visitors should check with the nurse before bringing gifts of food or drink to patients as some patients are on restricted diets. On the Intensive Care Unit, please check with the unit regarding any gifts for patients.
Parking
Parking for patients and visitors is available at the Hospital parking garage located on 22nd Street between H and I Streets. Parking is available 24 hours a day, seven days a week. If you have parked your car in this garage and plan to leave it for more than 72 hours, you must register it with the Admitting Office. The Admitting Office will notify the Parking Office that the car belongs to a patient. Vehicles not registered with the Parking Office within 72 hours of parking are subject to immobilization. Registering your car does not mean you don't have to pay parking fees; the usual daily rate for visitors will be charged. On-street parking and other commercial parking lots are available near the Hospital. Questions about parking operations should be directed to the Parking Office at 000-000-0000.
Waiting Areas
There are specially designated lounge areas for visitors on each patient floor and on the main floor in the lobby. Specific waiting areas have been designated for families of patients in the critical care units, the emergency department, and surgery. During certain hours, a volunteer is on duty in the surgery waiting room to keep family members informed about the progress of surgery.
Out-of-Town Visitors
Accommodations for relatives and visitors from out-of-town are available at nearby hotels. The Hospital has preferred rates with several area accommodations. Please contact the Concierge at 000-000-0000 for a list of the current rates.
Gift Shop
The Gift Shop is open from 9 a.m. until 8 p.m. Monday through Friday, noon to 6 p.m. on Saturday, and noon to 6 p.m. on Sunday. The shop has gift items, jewelry, magazines, greeting cards, snacks, balloons, toiletries, flowers, and nightgowns. The Gift Shop phone number is 000-000-0000.
Meditation Room
There is a meditation room on the second floor of the North wing. It is open 24 hours a day for you and your visitors. Religious books are available through Volunteer Services at 000-000-0000.
Transportation
If you need special transportation arrangements, we have a preferred rate with a sedan and limousine service. Please contact the Concierge at 000-000-0000 for a list of the current rates.
Concierge Service
The Concierge, located in the main lobby, is a resource person for all of our patients, their family members, and visitors. The Concierge can provide information regarding parking, area hotels, transportation, restaurants, directions, area attractions, and events. In addition, the Concierge can arrange for a variety of services, including notary public, taxicabs, accommodations, foreign and sign language interpreters, dry cleaning, salon services, flower delivery, business services, and reservations at restaurants, local attractions, and events. You may contact our Concierge at 000-000-0000.
Note: The information on this website is provided as general health guidelines and may not be applicable to your particular health condition. Your individual health status and any required medical treatments can only be properly addressed by a professional healthcare provider of your choice. Remember: There is no adequate substitution for a personal consultation with your physician. Neither General Hospital, or any of their affiliates, nor any contributors shall have any liability for the content or any errors or omissions in the information provided by this website.
The information, content and artwork provided by this website is intended for non-commercial use by the reader. The reader is permitted to make one copy of the information displayed for his/her own non-commercial use. The making of additional copies is prohibited.
Copyright © 2000 General Hospital. All rights reserved.
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